Shipping policy

Shipping Details

We ship all products from our warehouse in Delhi where they are designed and stored . (Pan-India) All orders are delivered within 1-2 working days (if products are in stock) & 4-10 days (if the products have run out of stock). In case of urgent orders, please reach out to us directly through online WhatsApp Chat and do mention about the delivery date in the personal notes from the customer, at the checkout page. This would help us to take your order on priority. 

Please note number of days mentioned excludes non-working days and holidays.ESYA  team will not be held responsible for delays caused by destination customs clearance.

Shipping cost within India varies from Rs. 100-500/- depending on the delivery location and weight of the shipment. 

Returns and Exchanges

All our products are made giving utmost importance to quality standards. Since our products are 100% natural, handmade,naturally dyed there are possibilities of slubs, colour variation, weave variations which are normal and shouldn’t be considered as defects. Should you need to return any product for any other reason like size issue we would be more than happy to exchange. Just make sure the tags are intact, it’s unused, unwashed, no stains else we will not be able to accept it back. Please contact us within 24 hours of receipt of the product and allow 5 working days for us to process the credit note.CREDIT NOTE will be valid for six months from the date of issue.  Any order concerns that are highlight after 24 hours will be difficult to address.


As a sustainable practice we do not keep stock of most of designs. 

We will be able to accept order change or cancellation request within 24hours of you’re placing an order. Unfortunately, we cannot cancel once the order is accepted, processed and the shipment is out of our warehouse for delivery.